Saad Buzwair Automotive VolksWagon VW Qatar

Company: Saad Buzwair Automotive VolksWagon VW Doha
Description: Car Sales and Car Deals >>> New Car Sales, Car Dealers and Suppliers
Telephone: Main Telephone: 466-6660
Detail: PO Box: 31632
Street: |
County: Qatar
City: Doha
Postal Code: |
Filename: saad-buzwair-automotive-volkswagon-vw
County and City: Doha, Doha
Country: State of Qatar, Dawlat Qatar

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Your Review/Comments

John Ferreira, 08.11.2010
Dear Sir, This mail serves to express my extreme dissatisfaction of your charges for a general service carried out at Saad Buzwair Auto (Al-Markhiya) on Saturday 6 November. As a basis of price comparison I have used 3 previous services carried out at Al Nabooda Automobiles in Dubai. The serviced vehicle was a VW Tiguan TDI (55,000Km).The cost of service QR 1,493.14 (which incl. a 15% disc. On a few replacement parts). This cost is in my sincere opinion grossly exaggerated considering exactly the same service(s) (incl. the same replacement parts) were carried out in the Al-Nabooda facilities for less than Half your costs. For your information the I have attached the 15,000, 30,000 45,000km job cards. Two more points I would like to mention: 1. A rattling noise from the door was requested to be attended – this was completely disregarded and I was told that the main workshop dealt with such issues – UNBELIEVABLE 2. 2. Car wash – it is standard practice that the car is washed after a service (this is the case everywhere except at Saad Buzwair – UNBELIEVABLE again. Conclusion: I believe you are not offering the customer the real value for a general service and consequently I shall NEVER return to your garage and will likewise inform fellow VW owners that I know of such overcharged - services. Regards John Ferreira

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